About the surgery

News

Read all the latest news and information from the surgery.

Opening times

View our opening times and information about what to do when we are closed.

Surgery staff

Meet the practice team.

Surgery policies and procedures

View our policies and procedures.

Complaints and feedback

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CQC Rating

The CQC monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what it finds, including performance ratings to help people choose care.

About

Magdalen Medical Practice’s history goes back to just after the First World War and the partnership has held on to the best traditions of family medicine while embracing important modern developments.

The surgery is spacious, comfortable and modern. It lies in the north of the City, a quarter of a mile beyond Magdalen Gates. It is a single-storey building with a car-park, easy access via automatic main entrance doors, hearing loop and facilities for the disabled. Our catchment area includes Catton, Sprowston, Spixworth and Heartsease, as shown on the map on our practice boundary page.

Values

Combining traditional values of general practice with innovation and high standards to offer quality personalised patient care.

Mission statement

We endeavour to develop and maintain good quality individual patient care, providing all standard core primary care services and developing a range of enhanced services that are consistent with modern general practice.

We aim for all members of the practice to work in a harmonious environment where they feel valued, respected and mutually supported.

We aspire to be a respected practice in the community where patients see us as conscientious, trustworthy and reliable. We also aim to be respected by other healthcare professionals, both clinical and managerial.

We are committed to training future doctors to provide the best possible patient centered care for the future

We wish to maintain the traditional values of a named family doctor to provide continuity of care for patients as well as embrace innovations to provide best access for urgent medical problems.

GP earnings

All GPs are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.

Integrated Care Board (ICB)

We are a part of Norfolk and Waveney Integrated Care Board (ICB).

The Norfolk and Waveney ICB are responsible for planning and buying local health services. This process is known as commissioning. They serve a population of 1.1 million people with a budget for healthcare of £1.6 billion. The ICB work with patients, healthcare professionals, local communities and councils to make sure the right services are in place.

Page last reviewed: 03 November 2026
Page created: 02 November 2026